It's Friday 4 pm and you have an assignment due at 5 pm. You can't find the file you need.
It is a Friday afternoon around 2 pm. The boss hands you an assignment. He needs you to update the production costs for a project. It must be done before you go home at 5 pm. You open your documents folder where all of the cost information is located. You scroll through the folder, but you can't seem to find it. You think "no problem" because you know you emailed it to your coworker before. You look through your email to see if you can find a copy, but it is not there either. You ask you coworker if she has it, but she can't find it either. You start to panic because it is now almost 4 pm. You have 1 more hour to get this done before you have to clock out. Anyone who has ever worked in a modern office with computers has experienced this exact situation.
Our computer support service is designed to help our clients with this type of situation. Our clients have assignments to complete. They can't afford to fiddle around. When something needs to be located, changed, or removed, all our client needs to do is call us. We'll complete the task remotely or come onsite to address the issue.
With the issue solved, our client's next thought is always a sigh of relief. That's because they can go back to their day like nothing happened. They can go back to getting stuff done.
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