MC Computer Consulting, Inc is an IT consulting company located in Alhambra, California that specializes in implementing proactive solutions and services for business systems with 10 to 100 users. The company is owned and operated by Michael Chan who in year 1997 started in IT by managing a Novell server and five Windows 98 PCs at his father's business. Michael eventually moved onto IT engineering. In 2000, he started his IT engineering career at a small consulting company in Walnut, California. This is where Michael became a Microsoft and Cisco certified engineer and learned the ins and outs of the consulting business.
Part of the IT consulting business was and still is to fix problems after a failure. Michael started to see how this approach was inefficient for common failures. He believed the best way was to anticipate common problems and to implement fixes before these problems ever occurred. Michael shared his ideas with his employer, but Michael’s employer did not want to deviate from their standard approach. This was when Michael Chan saw an opportunity to offer clients something different.
In 2005, he left his job to become an independent contractor. He offered proactive solutions and services to clients in the San Gabriel Valley. He applied his theory to a small group of clients and found his solutions worked. It reduced common problems which lead to less downtime. In 2006, he incorporated under the MC Computer Consulting, Inc name. Since then, Michael, under MC Computer, provided consulting and support to over 100 companies. He continued to use a proactive approach to help his clients. His clients continued to see less problems and less downtime which transitioned his clients’ focus.
In applying his theory, Michael effectively changed the conversation for his clients. It was no longer about how to fix their computer system. It became about how to improve their business. Clients no longer worried about IT problems. Instead they turned their focus back to running their businesses.
To help businesses identify and eliminate computer problems and vulnerabilities, so that each of our clients can focus on their own business instead of computer problems.