MC Computer Consulting, Inc is an IT consulting company located in Alhambra, California that specializes in implementing proactive solutions and services for business systems with 10 to 100 users. The company is owned and operated by Michael Chan who in year 1997 started in IT by managing a Novell server and five Windows 98 PCs at his father's business. Michael eventually moved onto IT engineering. In 2000, he started his IT engineering career at a small consulting company in Walnut, California. This is where Michael became a Microsoft and Cisco certified engineer and learned the ins and outs of the consulting business.
Part of the IT consulting business was and still is to fix problems after a failure. Michael started to see how this approach was inefficient for common failures. He believed the best way was to anticipate common problems and to implement fixes before these problems ever occurred. Michael shared his ideas with his employer, but Michael’s employer did not want to deviate from their standard approach. This was when Michael Chan saw an opportunity to offer clients something different.
In 2005, he left his job to become an independent contractor. He offered proactive solutions and services to clients in the San Gabriel Valley. He applied his theory to a small group of clients and found his solutions worked. It reduced common problems which lead to less downtime. In 2006, he incorporated under the MC Computer Consulting, Inc name. Since then, Michael, under MC Computer, provided consulting and support to over 100 companies. He continued to use a proactive approach to help his clients. His clients continued to see less problems and less downtime which transitioned his clients’ focus.
In applying his theory, Michael effectively changed the conversation for his clients. It was no longer about how to fix their computer system. It became about how to improve their business. Clients no longer worried about IT problems. Instead they turned their focus back to running their businesses.
To help businesses identify and eliminate computer problems and vulnerabilities, so that each of our clients can focus on their own business instead of computer problems.
"When IT just needs to work" isn't just our slogan but it is a promise to our clients. When our clients need their system back up and running all they need to do is call us and we'll take care of it.
The owner and principal achieved the following certifications:
- Microsoft Certified Systems Engineer (MCSE) in 2001
- Cisco Certified Network Associate (CCNA) 2001 and renewed in 2005, 2008, 2011 and 2014
- Cisco Certified Network Professional (CCNP) 2002 and renewed in 2005, 2008, 2011 and 2014
We take care of our clients and their systems and our clients have stayed with us for the long-term. We incorporated under the MC Computer Consulting, Inc name in 2006. Some of our clients which includes the Alhambra Chamber of Commerce and four others have been our clients prior to us being incorporated. Since being incorporated, there were some challenging times like the Great Recession and there were many major technological changes such the release of the iPhone, the rise of Facebook, the fall of Blackberry and RIMM, and the advent of Cloud providers like Google, Microsoft, DropBox, Adobe Cloud, and many others. Throughout it all, one thing remained the same... our relationship with our clients.
Each client probably has their own reasons for staying with us. We like to think it is because we take care of their system like it is our own, and we always look out for the client's interest even if we are not the best choice for our clients. Regardless of the reasons, most clients opt to stay with us and we feel this is the best testament to what we can do for any client.
A summary about us
- Relationships: Nothing says trust more than a long-term relationship.Many of our clients have been with us for 10+ years.
- Business-only: We only handle business systems;
- Experience: 19+ years of business IT experience.
- Expertise: 100+ businesses served; and
- Knowledge: Microsoft and Cisco certifications.